Hotel Pollux - Zermatt

$$$$||View on mapZermatt, SwitzerlandBahnhofstrasse 28, Zermatt, Switzerland, 3920|
9.1
Perfect
|75 photos
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Rooms and Guests2 Guests, 1 room
Hotel Pollux - Zermatt
Bahnhofstrasse 28, Zermatt, Switzerland, 3920·View on map
$$$$
Overall Score
Perfect
9.2Perfect
Location9.6
Staff9.5
Cleanliness9.4
Comfort9.4
Facilities9.1
Who stays here
Couples50%
Families30%
Groups10%
Solo10%

Overview

Overall Score
Perfect
9.2Perfect
Location9.6
Staff9.5
Cleanliness9.4
Comfort9.4
Facilities9.1
Who stays here
Couples50%
Families30%
Groups10%
Solo10%

4-star mountain hotel with three on-site restaurants and a dedicated wellness area in central Zermatt

Amenities

Hotel Pollux Zermatt provides a ski storage room with heated boot racks and a complimentary ski shuttle to the slopes. The hotel offers bicycle rental for exploring the village, plus a bar with a fireplace and a garden terrace for outdoor seating. Business travelers have access to a conference room, and the hotel is pet-friendly.

Dining

The hotel operates three on-site restaurants: Pinte, Arvenstube, and Vegistube, a vegetarian restaurant. Pinte serves regional specialties like cheese fondue and raclette, while Arvenstube offers international and vegetarian dishes. A complimentary breakfast buffet is included for all guests.

Wellness

Pollux Zermatt has a wellness area with three saunas, a steam bath, and a relaxation room with infrared loungers. An ice mist shower and a fitness room are also part of the facility. Massages, including back, neck, and full body options, are available on request.

Family

Hotel Pollux offers family rooms with interconnecting doors for added space. The property includes a games room, board games, and an indoor play area for children. Babysitting and child services can be arranged through the 24-hour front desk.

Location & Activities

Hotel Pollux is located on Bahnhofstrasse, 200 meters from the Zermatt train station. Ski lifts and cable cars are within walking distance, and nearby attractions include the Matterhorn Museum and Gorner Ridge. Local shops selling chocolate and regional goods are steps away.

  • Location: 2-minute walk from Zermatt train station
  • Dining: Three on-site restaurants, including a dedicated vegetarian restaurant
  • Wellness: Three saunas, steam bath, ice mist shower, and massage services
  • Family: Family rooms with interconnecting doors and indoor play area
  • Pet-friendly: Pets welcome with dedicated policies
Good to know
Check-in/Check-out
from 15:00-22:00
from 07:00-11:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of CHF 0.1 per person. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Building
Year renovated:2006
Number of floors:5
Number of rooms:27
Former name
Pollux
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Small Single Room
  • Max:
    1 person
  • Bed options:
    1 Single bed
Classic Triple Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Heating
  • Bathtub
King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Coffee machine
  • Heating
Show 1 more room typeLess

Facilities

Main facilities

Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Spa and relaxation

Back massage

Full body massage

Steam room

Turkish bath

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show all facilitiesHide facilities

Essential information about Hotel Pollux

💵 Lowest room price 218 £
📏 Distance to centre 200 m
✈️ Distance to airport 76.9 km
🧳 Nearest airport Sion, SIR

Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Address
The address has been copied.
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Map view
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
  • City landmarks
  • Nearby
  • Restaurants
Museum
Matterhorn Museum
300 m
Cemetery
Mountaineer's Cemetery
340 m
Church
St Peter's English Church
180 m
Bridge
Photopoint Kirchbrucke bridge
360 m
Church
Parish Church of St. Mauritius
390 m
Bahnhofstrasse
Walk of Climb
230 m
Stellisee 3920 Zermatt
Stellisee
40 m
Hinterdorfstrasse 25
Hinterdorfstrasse
230 m
Hohbalmen
250 m
Castor Mountain
250 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
390 m
Murmeli Brunnen
250 m
Triftbachstrasse 7
Bergfuhrerdenkmal
300 m
Denner Partner
440 m
Restaurant
Walliserkanne
40 m
Restaurant
Pizzeria Ristorante Molino
90 m
Restaurant
Theodors Stuba Zermatt 1896
20 m
Restaurant
Restaurant Pinte
10 m
Restaurant
Vegistube
10 m
Restaurant
Baeckerei
20 m
Restaurant
Swiss Chalet
70 m
Restaurant
China Garden
50 m
Restaurant
Derby
50 m
Restaurant
Bergrestaurant Hermetje
40 m

Reviews of Hotel Pollux

The essence·from guest reviews·past 2 years

We read 240 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.5/ 5
2 reviews
9.2/ 10
435 reviews
4.5/ 5
27 reviews
9.7/ 10
56 reviews

FAQ about Hotel Pollux

Which landmarks should we visit during our stay at the Hotel Pollux?
You can visit Gornergrat, placed about a 10-minute ride from the Hotel Pollux or Matterhorn Museum, which is 2.2 km away.
What popular attractions are closest to Hotel Pollux hotel?
Guests of Hotel Pollux hotel can visit Hinterdorfstrasse (only a few metres from the accommodation), or Stellisee placed 5 minutes' walk away.
Does the Hotel Pollux hotel have a car parking on site?
Guests of the Hotel Pollux hotel can take advantage of parking.
Can I have lunch or dinner next to the hotel?
Restaurants near the hotel include Parnass Restaurant (nearly a 5-minute walk away) offering medium prices as well as Biner (5 minutes' walk from the property) with medium prices.
Does the hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is the timeframe for check-in and check-out in Hotel Pollux?
Guests of Hotel Pollux can check in from 15:00 to 22:00 and check out from 07:00.
How much does a room at the 4-star Hotel Pollux hotel cost?
The price for a room in the 4-star Hotel Pollux hotel starts at $588.
What payment methods are available in Hotel Pollux hotel?
At Hotel Pollux hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What are the room types offered by the hotel?
The hotel provides such room types as Family Room, Classic Triple Room, and Superior Double Room.
Which facilities are included in the rooms at the Hotel Pollux?
All rooms of the Hotel Pollux feature a mini fridge bar, coffee and tea making equipment as well as a safe, some of them boast private bathrooms along with a hairdryer and a Jacuzzi.
Does the Hotel Pollux staff speak foreign languages?
Yes, the staff of the Hotel Pollux can help you in German, Spanish, English, and Italian.
Which facilities does the Hotel Pollux provide?
The Hotel Pollux is equipped with a cash machine and currency exchange as well as a safe deposit box and 24-hour security service for safety purposes.
What are the spa options at the hotel?
Pampering amenities in the hotel include a Turkish steam bath, a Turkish steam room, and a solarium.
Check rooms and rates
Check-in
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-
Check-out
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Rooms and Guests2 Guests, 1 room